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‎03-16-2021 07:14 AM

HP Recommended
Product: hp pavilion gaming 15-ec1046ur
Operating System: Microsoft Windows 10 (64-bit)

Hi!
I have a hp pavilion gaming 15-ec1046ur laptop. And I need to connect multiple monitors to it. For this purpose, I bought hp usb-c dock g4. I also tried station DELL WD19. And reinstall the system by changing it from Windows10_x64 to Ubuntu 20.10.
In all cases the station can be used for keyboard and mouse, but monitors cannot detect signals.
The drivers for the station updated.
The drivers for Windows updated.

Please help me: how to fix the no signal error.

1 person had the same question
2 REPLIES 2

‎03-16-2021 12:06 PM

HP Recommended

I'm sorry. i made mistake. My laptop is: hp pavilion gaming 15-ec1064ur

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‎03-19-2021 10:34 AM

HP Recommended

@_App_

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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