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HP Recommended
HP Pavilion Gaming Laptop 15-cx0xxx
Microsoft Windows 10 (64-bit)

I went to open my laptop last night and noticed a sound. When facing the laptop it's towards the left and inch or two from corner the screen has pulled away and it bulging out slightly . It seems the glue has become less sticky. I can get it to sit flush again but once i adjust the screen it comes free again. I'm scared to fold it as i don't want to cause serious damage so i will be leaving it open. I've had it for well over a year and this is the first "issue" i have had with it. Is there a way to fix this?

1 REPLY 1
HP Recommended

@DjSkimpleShanks

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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