Hp pavilion touchpad sometimes doesn't respond

[Heatherheartyou]

It's hard to explain but for the past few weeks my HP laptop touchpad has been acting strange one minute it will be working fine then another it lags and disappears and everytiEvi try to move it zooms in my screen. It also seems that when this is happening the top part of my touchpad is unresponsive I've troubleshooted and nothing was found my laptop I believe is up to date. 

[Riddle_Decipher]

@Heatherheartyou

I suggest you attempt using an alternate/external mouse.

(If that works when the touchpad is disabled on Synaptic software, it would mean that it's a touchpad failure,

However, if the external mouse doesn't work either, it could be a software/driver issue).

Uninstall and reinstall the drivers for your mouse:

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

• 1.   Click on Start and type ‘Device Manager’.
• 2.   Click Device Manager.
• 3.   Click + sign next to Mouse.
• 4.   Right-click on mouse entry and choose "uninstall".
• 5.   Restart your computer.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on the post you feel, helped you the most, 

Have a great day!