Hp pen not working

[Tashfia_11]

My hp stylus pen is suddenly not working at all, should I change the battery or is it because of some other reason????

[The_Fossette]

@Tashfia_11

I reviewed your post and I understand that the HP pen is not working.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c04706945

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Tashfia_11]

Yes, I read the article, but it didn't really help me or answered my question 

what I needed to know is, it's been quite a long time my stylus pen was inactive, I didn't use it much so I guess that's the reason the battery drained. So, what should I do now. I live in Bangladesh, where will I get the battery? 

[The_Fossette]

@Tashfia_11

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!