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HP Recommended
W4M80EA
Microsoft Windows 8 (64-bit)

Hi friends 🙂
I faced a problem to install touch driver in windows 8 for my laptop. I tried to instal standard synaptics touchpad software, 

the pad is not working probably now, the side scroll, the two fingres scroll ,and even the lock function

Thanks for helpCapture.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook is not supported by HP for W8.  W10 and W7 only.

 

The only suggestion I can offer would be to try the driver directly from Synaptics.  3rd one down on the page.

 

https://www.synaptics.com/resources/drivers

 

Or use the W10 driver from your notebook's support page, which also contains the W8 driver files.

 

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Your notebook is not supported by HP for W8.  W10 and W7 only.

 

The only suggestion I can offer would be to try the driver directly from Synaptics.  3rd one down on the page.

 

https://www.synaptics.com/resources/drivers

 

Or use the W10 driver from your notebook's support page, which also contains the W8 driver files.

 

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

HP Recommended

thanks for help,
the first suggession has the error captured in the main post 😞
I'll go to the next suggession.

 

the last solution I'll go is to upgrade to Win10 and re install synaptics driver.

 

Thanks alot friend 🙂

HP Recommended

You're very welcome.

HP Recommended

Strangely! the problem has been fixed by it self!

after many restarts, many programs has been installed ..  
YES 😉 :HeartEyes: 

Thanks a lot 

HP Recommended

Anytime.

 

That is great news!

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