Hp victus 16-e0352AX broken hinge

[Prerna_]

I purchased my hp victus 16-e0352AX on 6th April 2023. This pc comes up with multiple problems, with battery calibration issue, battery does not support for longer than 3-4 hours under normal usage. Now the left hinge of my laptop has been broken by itself, the hinges are too tight and it made a crackling sound while opening and closing the lid also the broken hinge is affecting the screen causing screen bleeding and I have found that all these issues are with most of the hp victus models. This is a manufacturing defect whose loss I have to face after paying INR63000 for this laptop. It's a huge disappointment for me that such a brand deliberately made such a product. For this size of screen of 16.1 inches with minimal support. What do I do now as service centres are far from my location. Now will I need to replace my screen panel or change the hinges ? Why this problem occurred within such a short duration even after handling it with extensive care?

[BeemerBiker]

Some newer laptops can have the hinge repaired by HP even if out of warranty.

Click here to check warranty
and
Click here for world-wide contact info
Click here to read how to dispute a warranty.


It might be useful to lubricate the hinge as I suspect that caused the problem.

This discussion is about using a toothpick to lubricate a MacBook hinge.  Hinge problem exist on all laptops, not just HP.

Or just do a general search