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Microsoft Windows 11

My camera isn't working despite having it allowed to be accessed by apps and Microsoft edge. I was troubleshooting and accidentally disabled the HP 5MP Camera, not it's a complete disaster. I can't even open another camera app. Help me pls, this computer is new. 

1 REPLY 1
HP Recommended

Hi @bela8,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I understand you're experiencing an issue with using camera on your Laptop.

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Is it an internal or an external camera?

- When was the last time it was working fine?

- Were there any changes made to your laptop recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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