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- I accidentally stepped on my laptop and it had a crack along...

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04-28-2022 12:41 AM
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2L0AV)
Operating System: Microsoft Windows 11
I accidentally stepped on my laptop and it had a long crack along the webcam to the bottom of the screen, which resulted in the half right of the touch screen not working although the screen still displays perfectly.
I want to ask if in this case, do I need to replace the whole screen, or just the glass part, and is this possible to replace it myself, in which where should I find replacement for my screen? It is HP ENVY x360 15.6 inch 15-ee1000 (2E2LOAV). Thanks a lot and looking for reponses.
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