• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP EliteBook x360 1030 G2

I am unable to download the hp pen control app from the Microsoft Store.

I recently got a stylus from a friend but I can't download the app to allow me to start using the stylus.

please help

 

1 REPLY 1
HP Recommended

@Lionheart15 

 

Welcome to the HP Community Forum.

 

Compatible pen for your device:

 

HP EliteBook x360 1030 G2 - Maintenance and Service Guide

Page 19

HP Active Pen with app launch    846410-001

 

HP Pen Control is not rated as a button control app for the HP Active Pen / stylus.

What?

Even were you able to install the Pen Control application, the app is not for your pen.

 

References

 

HP Genuine Parts

HP Parts Store

 

 
846410-001   In stock  
HP Active Pen with App Launch  

 

 

HP Pen Control Application – Available at the Microsoft Store

  • Document:  HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10)
  • HP Pen Control – Microsoft Store - Description:  This application allows customization of stylus buttons for HP stylus models – including HP Pen and HP Rechargeable MPP2.0 Tilt Pen.  You can seamlessly switch between stylus button function.  HP Pen, HP Rechargeable MPP2.0 Tilt Pen, and the HP Pen Control application are provided for supported computer models.

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP EliteBook x360 1030 G2 Notebook PC 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.