I can't change my brightness

[PrettyBelinda]

Hi there, so I discovered today that I can't change the brightness on my laptop and I went into one of your previous solutions and now I'm stuck halfway through and I can't figure out how to finish it. So you said this:

"Step 1:

Uninstall display driver.

Right-click on the Start Button and click on Device manager.

Double-click on Display Adapters to expand.

Right-click on the display adapter driver that is listed and select properties.

In the window opened, click on drivers tab.

In the drivers tab, click on Uninstall option.

Step 2: 

Now reinstall display driver from the below link.

 http://hp.care/2nikIQ9"

So I did step 1 but you don't explain which driver to download, and I still don't have control over my brightness. Can you please explain which drive it is?

[Paul_Tikkanen]

Hi:

You need to install this graphics driver from your notebook's support page...

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96540.exe

Here is the link to your notebook's support page:

https://support.hp.com/us-en/product/hp-255-g7-notebook-pc/24381324