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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- I can't change the paper size from 5X8 to 8X11

Create an account on the HP Community to personalize your profile and ask a question
05-08-2023 10:04 AM
Welcome to the HP Community Forum.
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Printer - Tray and Paper
Reminder
HP Smart Mobile requires that you adjust the paper size / type before opening the content to be printed.
(Re)load the paper you want to use and close the tray.
Reference:
User Guide > Section Load Paper
Next,
Use the Printer Control Panel - look for a message to modify / edit the paper size & type
OR
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
EWS – Browser – Tray and Paper Management
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Select / Adjust settings for Paper Size / Type
Model Dependent: Advanced section
Click Apply to save changes
Example - Tray and Paper
EWS_9025_Preferences_Tray_and_Paper_Management_All_10
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Printer Specifications
Your printer supports photo paper, HP and other high quality paper in supported sizes and weights as shown in the specifications.
Printer Specifications for HP OfficeJet Pro 6900 Printers
Section Paper Handling
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet 6962 All-in-One Printer
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