I cannot access my camera as my apps shows CAMERA NOT FOUND

[Ofresh]

My camera on my HP Victus (Victus by HP 15.6-inch Gaming Laptop 15-fa0000 (599K3AV)) does not come ON, as my apps show, and it says CAMERA NOT FOUND. I have gone to settings to check and toggle the switch on and off, but to no avail.

[Kuroi_Kenshi]

Hi @Ofresh,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Victus 15-fa0000 laptop camera is not being detected, and apps are showing “Camera not found.” Let’s go through step-by-step checks to narrow down the issue:

1. Check Physical Camera Kill Switch / Privacy Shutter

Many HP laptops have either:

A physical shutter you can slide open/close near the webcam.

Or a keyboard key (often F8, F9, or F10 with a camera icon) that enables/disables the webcam.
Please check and toggle that first.

2. Confirm Camera Permissions in Windows

Press Win + I → Privacy & security → Camera.

Ensure Camera access and Let apps access your camera are turned ON.

Scroll down and enable camera access for specific apps (Teams, Zoom, etc.).

3. Check Device Manager

Press Win + X → Device Manager.

Expand Cameras or Imaging Devices.

If you see HP TrueVision Camera (or similar), right-click → Enable device.

If it shows a yellow exclamation (!), update or uninstall the device and restart (Windows will attempt to reinstall).

If the camera is missing entirely, continue below.

4. Update/Reinstall Camera Drivers

Go to HP Support → enter your model → download and install the latest Camera Driver (sometimes bundled under Chipset/Intel Management Engine).

Also check for Windows Update and install optional driver updates.

5. Test in HP Diagnostics

Restart laptop → press Esc repeatedly → select F2 (System Diagnostics).

Check if there’s a Camera Test under Component Tests.

If the camera test is missing or fails, it likely means the hardware isn’t being detected at all.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,