• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ENVY Laptop - 13-ba0043tx
Microsoft Windows 10 (64-bit)

I cannot adjust the notebook brightness no matter from keyboard shortcut or menu from setting and notification area.

 

I only can do that by combination of 2 steps, first set the brightness level I want in notification area or any where I can find the brightness slider, steps 2 is disable and re-enable the "Generic Pnp Monitor" driver in device manager.

 

It's very very inconvenient & and uncomfortable using. Pls fix it as soon as possible.

 

I'm using windows 10 x64.

 

Thanks

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.