I cannot draw, write, scroll, or use the buttons on my pen

[Vraisairs]

My pen is connected. If I hold the pen close to the screen, the cursor appears, but when I try to scroll, write, or draw, the settings pop up. It seems that the pen's touch is working as a right click instead of a left click like I want it to. 

I've restarted the computer, checked in settings if there is anything I can do, but nothing is working.

[Dragon-Fur]

@Vraisairs

More places to check ...

• Pen might need a new battery (for pens using batteries)
• Pen might need a new driver (for pens that use drivers)
• System might need Software-Drivers or Firmware updated
• There might be an Advisory / Bulletin for the pen / pen operation

Software / Drivers

Example - NOTE:  This is one example of possible updates in your computer's Website Support - Software and Drivers

HP Spectre 13-ae000 x360 Convertible PC - HP Consumer Desktop / Notebook PC ME Firmware Update

Pen Data / Drivers

• Device Manager > Human Interface Devices > Pen Device Information

1. Device Manager > View “Devices by type” AND “Show hidden devices”
2. Open category Human Interface Devices
3. Look for and Right-Click on “HID-compliant pen” > Properties
4. Tab Details > Under Property, Select “Hardware ids”

1. Tab Driver > Note the Driver Version

If you have Pen 1MR94AA

Driver:

HP Pen Driver – Version 2.0.0.26

• Support for Pen models: HP Pen models 1MR94AA, Y0C43AV, and 1CP24AV
• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.exe

Description / Information

• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.html
• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.cva

If you have Pen 2MY21AA

Driver:

HP Tilt Pen Driver - Version 1.0.0.6

• Support for Pen Model 2MY21AA
• ftp://ftp.hp.com/pub/softpaq/sp87501-88000/sp87998.exe

Description / Information

• ftp://ftp.hp.com/pub/softpaq/sp87501-88000/sp87998.cva
• ftp://ftp.hp.com/pub/softpaq/sp87501-88000/sp87998.html

Advisories

For possible updated (newer) information, check your device / computer’s Website Support page > Category Advisories

Advisory c06064802: HP Spectre x360 - 13 and 15 Convertible Notebook PCs - HP Tilt Pen Driver May No...

Advisory c06059834: HP Tilt Pen - The Pen Loses Bluetooth Connection

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