I do not know how to use the touch screen or work my wireless keyboard.

[Idkwhatimdoing2]

I can't work anything on screen with touch or wireless keyboard which is a Logitech k850.

[Alden4]

Hi @Idkwhatimdoing2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing issues with the touch functionality and wireless keyboard on your HP Pavilion 23-H024 TouchSmart All-In-One Desktop PC, here are some troubleshooting steps you can try.

• Restart the computer: Sometimes a simple restart can resolve various issues. Restart your computer and see if the touch functionality and keyboard start working again.
• Check connections: Ensure that all cables are securely connected. For the wireless keyboard, make sure it's properly paired with the computer and that the batteries are not depleted.
• Update drivers: Make sure your computer's drivers are up to date, especially those related to the touchscreen and keyboard. You can do this through Device Manager in the Control Panel or by visiting the HP support website and downloading the latest drivers for your specific model.
• Check for interference: If you're using a wireless keyboard, interference from other wireless devices or objects can disrupt the signal. Try moving closer to the computer or removing any potential sources of interference.
• Test with a wired keyboard and mouse: If possible, connect a wired keyboard and mouse to your computer to see if they work. This can help determine if the issue is specific to the wireless keyboard or if there's a broader problem with input devices.
• Calibrate touchscreen: If the touchscreen is unresponsive, you can try calibrating it to improve its accuracy. Go to Control Panel > Hardware and Sound > Tablet PC Settings, then follow the prompts to calibrate the touchscreen.
• Reset settings: If none of the above steps resolve the issue, you may need to reset your computer's settings to default. This can often be done through the BIOS or by using the recovery options provided by HP.

By following these steps, you should be able to troubleshoot and resolve the issues with touch functionality and the wireless keyboard on your HP Pavilion 23-H024 TouchSmart All-In-One Desktop PC.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support