I don't have a camera driver, so my camera doesn't work.

[Besmel]

My built-in camera on my laptop doesn't work, I reached out to the Live Microsoft help and they said that I don't have a camera driver and to reach out to the PC manufacturer and ask to help me find the Camera driver. 

[Hawks_Eye]

Hi @Besmel 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

To reinstall or update the camera driver on your HP laptop, you can follow these steps:

Visit HP's Support Website:

• Go to HP Support.
• Enter your laptop's model number in the search bar to find its specific support page.

Download Drivers:

• Look for the "Drivers" or "Software and Drivers" section of your laptop model’s support page.
• Locate the "Camera" or "Imaging Devices" driver and download it.

Install the Driver:

• Once downloaded, open the installation file and follow the on-screen instructions to install the camera driver.
• Restart your laptop after the installation is complete.

Update through Device Manager:

• Right-click on the "Start" menu and select "Device Manager".
• Expand the "Imaging Devices" section and right-click on your camera.
• Select "Update Driver" and then choose "Search automatically for updated driver software".
• Follow the on-screen prompts to complete the update.

If the specific camera driver isn't found or updated, you can also use HP's HP Support Assistant tool to automatically detect and install necessary drivers:

• Download HP Support Assistant from HP Support Assistant.
• Install and run the HP Support Assistant.
• The tool will automatically check your system and recommend driver updates for your camera and other hardware components.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye