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‎03-21-2023 07:20 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The laptop won't recognize my 2nd monitor. I have 2 Dell Monitors, HP EliteBook, and an HP docking station. It will not recognize the 2nd monitor.

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3 REPLIES 3

‎03-21-2023 08:48 PM

HP Recommended
@MaryMorgan wrote:

The laptop won't recognize my 2nd monitor. I have 2 Dell Monitors, HP EliteBook, and an HP docking station. It will not recognize the 2nd monitor.

@MaryMorgan 

 

What is your HP computer and Docking station ? How do you connect them ?

 

Regards.

BH
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‎03-22-2023 11:10 AM

HP Recommended

HP Elitebook 840 and an HP docking station. One is connected via parallel, and the other is w/a parallel / HDMI adapter.Both monitors had been working fine this way for years until one day my Sony monitor stopped working. I assumed it was old and just quit so I got another Dell monitor and now that one works, but my other Dell monitor stopped working!

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‎03-22-2023 11:41 AM

HP Recommended
@MaryMorgan wrote:

HP Elitebook 840 and an HP docking station. One is connected via parallel, and the other is w/a parallel / HDMI adapter....

@MaryMorgan 

 

Please let us know more info

 

(a) What is the generation of your 840 ?

(b) HP has dozens of docks, which one is it.

 

I don't know why you can connect a monitor using parallel connection.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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