I have a cracked hp laptop and the crack has caused the touch screen to not work.

[eric734]

My laptop which is a hp pavilion x360 has a really really small crack that Is barely noticeable at the bottom right of the screen( not really the screen. it's actually the black part that surrounds the screen) this small crack has caused the right side of my touch screen to not work. What should i do?

[Dilip_18]

Hi@eric734,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing crack screen issues with the HP Pavilion x360 Notebook. I apologize for the Inconvenience. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the warranty options.

Click on this link https://support.hp.com/us-en/contact-hp

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!