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- I have an out of warranty HP laptop with a cracked case near...

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03-19-2024 01:59 PM
I have a 17 inch HP laptop with a cracked case near the left hinge, on either side of the power plug. In order to insert the power plug I have to close the monitor and pinch the case to get the plug to align. I have had this problem for a long time, but only recently noticed the cracked case. I see on other forums that this has been a significant problem for HP. Unfortunately, my computer is now out of warranty.
Any suggestions for how to fix this?
03-19-2024 04:42 PM
If you've had this for a "long time" and had brought this up months ago, you might have been able to send it back to HP and have them repair it under the warranty -- but waiting this long, now, you can not do this.
Your only recourse is to take it to a laptop repair place and see how much they want to repair it.
I am a volunteer and I do not work for, nor represent, HP