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- HP Community
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- I have dead pixels on my screen

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10-16-2023 09:43 AM
The next day after my warranty expired, I noticed a single dead pixel on my screen. And now the number of dead pixel is increasing after 5 months, i see multiple dead pixels on my screen now.
10-16-2023 10:05 AM
Welcome to the HP Community --
The single dead pixel, even if discovered during the Warranty period would not have been enough to trigger a Warranty repair case. That the number has increased since that time is unfortunate, certainly.
Reference: HP and Compaq LCD monitors, HP TouchSmart PCs, and HP All-in-One PCs - HP Pixel Policy
If you are considering doing the work yourself to replace the screen, you can find the part numbers and replacement procedure in the Maintenance and Service Guide for your system.
If you like, take the system to a qualified computer hardware technician and ask about options.
YouTube provides video help to assist with the disassembly and repair.
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HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
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