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‎02-20-2018 07:55 AM

HP Recommended
Product: hp 14 af001 au
Operating System: Microsoft Windows 10 (64-bit)

hi

 

3 people had the same question
1 REPLY 1

‎02-21-2018 03:40 PM

HP Recommended

@Thone,

 

Thank you for posting on HP Forums,

The Flower_Bud is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

What seems to be the issue? Could you please elaborate.

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues?

Where do you see the error message? 

Please share a picture of the error message if possible.

 

Once I have the information, I'll help you with resolving the issue. 

 

Keep me posted,

Have a great day 🙂

Cheers!

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