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‎08-19-2024 03:43 AM

HP Recommended
Operating System: Microsoft Windows 11

I have stupidly deleted the keyboard driver on my hp envy, thinking it would reinstall on reboot.

The instructions I was following said it would detect the keyboard as a new device. It didn't 😞

 

So if you could please advise what & where the keyboard driver is located I'd be appreciative.

 

BTW, I did this because my keyboard, After the latest Windows update, behaved like the keys were sticking or not responding at all.  Sigh

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2024 04:58 AM

HP Recommended

You did not mention the model of your laptop. If you have a touch screen you can use that and bring up a virtual keyboard. If you don't have a touch screen you'll have to borrow a usb keyboard.

 

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

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2 REPLIES 2

‎08-19-2024 04:58 AM

HP Recommended

You did not mention the model of your laptop. If you have a touch screen you can use that and bring up a virtual keyboard. If you don't have a touch screen you'll have to borrow a usb keyboard.

 

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
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‎08-21-2024 03:05 PM

HP Recommended

Thanks so much.  That's what I did with virtual keyboard and then used windows update to reinstall bios etc. All good but thank you again for your kind response!

Geoff

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