I have the same problem and no solution is working. There is no reset option in the touchapsettings

[CLOse_Up]

The click-/select-function does'nt work anymore

[Raj_05 · Accepted solution]

Hi @CLOse_Up,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're dealing with a touchpad issue where the click/select function isn't working. Here are some troubleshooting steps you can try.

Check Touchpad Settings:

• Go to Settings > Devices > Touchpad.
• Ensure that the touchpad is enabled. Look for any settings related to tapping or clicking and make sure they're turned on.

Update Drivers:

• Right-click the Start button and select Device Manager.
• Expand the Mice and other pointing devices section.
• Right-click on your touchpad device and select Update driver. Choose Search automatically for updated driver software.

Uninstall and Reinstall Drivers:

• In Device Manager, right-click your touchpad device and select Uninstall device.
• Restart your laptop. Windows should automatically reinstall the driver.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update and check for any available updates. Install them if there are any.

Touchpad Reset via BIOS:

• Restart your laptop and enter the BIOS/UEFI settings (usually by pressing F2, F10, or ESC during boot).
• Look for touchpad settings and ensure they are enabled.
• Save any changes and exit.

External Mouse: If the touchpad still isn’t working, consider using an external mouse to navigate and troubleshoot further.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[CLOse_Up]

I tried every thing you suggested, but nothing works.

I can't change anything in the BIOS, so I reseted the BIOS without any effect at all.

[Raj_05]

Hi @CLOse_Up,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support