I just purchased an HP Laptop 15-dy1xxx and the colors are all washed up. How do I fix this?

[DSaltLyf]

I just purchased an HP Laptop 15-dy1xxx and the colors are all washed up. How do I fix this?

[praveenbv]

Hi@DSaltLyf, Welcome to the HP Support Community!

Try these steps -

Search for and open Display settings. You can also right-click the desktop and open Display settings. Scroll down and click Advanced display settings. In the Display adapter properties, click Display adapter properties.

 

Click on the Monitor tab to adjust the Screen Refresh Rate from the drop-down menu. 

If the issue still persists, try reinstalling the driver - 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter. 

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer. 

Also, try updating the computer using these steps -

Step 1 Windows Updates - 

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

  Hope this helps! Keep me posted. 

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