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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎10-05-2017 09:15 AM

HP Recommended
Product: VN673AV
Operating System: Microsoft Windows 8.1 (64-bit)

Ineed... ATI Mobility Radeon HD 4500 Series (Engineering Sample - WDDM v1.1)

1 REPLY 1

‎10-05-2017 09:55 AM

HP Recommended

Hi:

 

Your model comes with the AMD/Intel switchable graphics.

 

There is no driver support for that model switchable graphics for any other operating system but W7.

 

The only driver that exists is the one on your notebook's support page.

 

You can try that one, but I doubt it will work by either augomatically or manually installing it.

 

This package contains the ATI Graphics Driver for the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48156.exe

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