I need a driver for my HP laptop HP MP5

[RRendzio]

My camera does not work and nobody seems to know why ...where do I get a driver for it

[Max3Aj]

@RRendzio, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand how frustrating it can be when your camera isn't working. Here are some steps to help you find and install the correct driver for your HP MP5 laptop's camera on Windows 11:

Visit the HP Support Website:

• Go to the HP Support Drivers page.
• Enter your laptop model and select your operating system (Windows 11).
• Download the latest webcam driver available.

Use HP Support Assistant:

• Download and install the HP Support Assistant. This tool can automatically find and install updated drivers for your laptop.

Check Device Manager:

• Right-click on the Start button and select "Device Manager."
• Look for "Imaging devices" and expand it.
• If your webcam is listed, right-click on it and select "Update driver."

Windows Update:

• Ensure your Windows 11 is up to date. Sometimes, driver updates are provided through Windows Update.
• Go to "Settings" > "Windows Update" and check for updates.

Reinstall the Driver:

• In Device Manager, right-click on your webcam, select "Uninstall device," and then restart your laptop. Windows should automatically reinstall the driver.

Check Webcam Privacy Settings:

• Go to "Settings" > "Privacy" > "Camera" and ensure that camera access is turned on.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support