• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-22-2022 04:51 PM - last edited on ‎07-23-2022 11:10 AM by Retired

HP Recommended
Product: HP Chromebook x360 - 14c-ca0053dx

I have a Chromebook that I bought from Best Buy on 7/26/2021, so received it no sooner than 7/27/2021 but after providing that email you reset the warranty to be from 7/17/2021 to 7/16/2022 (expired!).  I think it should still be in effect for a few more days, and I need to have the webcam and other power-up / sleep issues resolved.  How can I get this addressed?  It was case  [Personal Information Removed].  Thanks!

Category:
1 REPLY 1

‎08-01-2022 01:17 PM

HP Recommended

Hi @TomL83

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing warranty-related issues on your system. Do not worry, we are here to fix it.

 

Here is a link that will help: https://support.hp.com/us-en/document/ish_2534210-1364541-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.