I updated Intel HD 620 graphics straight via intel

[KingKhaliq]

Hello,

So, basically, I use premiere pro and it was giving me error for unsupported graphics on my intel hd 620 graphics version.

Well, I am not sure why premiere pro uses that when spectre has Nvidia GPU. That's for another day.

Obviously HP hasn't released an update since 2018.

Anyway, so what I did, I uninstalled the hp version of the drivers for intel graphics 620 and installed the latest version for 620 drivers.

I used this link: https://www.intel.com/content/www/us/en/support/articles/000056629/graphics.html

As it said in there that above 5th gen you can do that and it will work fine.

Anyway, it fixed the error on Adobe, but I have noticed that the speed of my machine has gone a bit slow.

I want to ask that can it cause that or I am just tripping?

Let me know if I did the right thing or not,

regards

[Paul_Tikkanen]

Hi:

Since your notebook has the Intel/Nvidia switchable graphics unfortunately when you manually update the Intel graphics driver it 'breaks' the switchable graphics.

So yes, I would say that what you did caused a problem.

A while back I wrote an article on how to do what you did, unknowing at the beginning of this problem.

If you look at the comments section below my article, you will find that someone with the same setup as yours reported a problem with this approach.

See the second comment.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

So I amended my article to include an important note to those folks that have notebooks with switchable graphics.