I used a code that stopped the touch keyboard from working, I regret it so how can I fix this?

[computer_issues]

I had been having an issue with the keyboard not working just the touch keyboard working. I disabled it in the settings, didn't do anything so I found one site which said to input this particular code into the control or something. It made the touch keyboard stop working, but it didn't solve the other keyboard issue so now I'm often left unable to use a keyboard at all. It also made it so the japanese keyboard won't work, which is a big problem because I'm studying it in school. I want to get the touch keyboard back and regret my choice, how can I fix this?

[praveen196]

@computer_issues Welcome to HP Community!

Please provide the correct product number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

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[xakangel]

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[praveen196]

@xakangel

Please provide the correct product number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

Have a nice day!!

[computer_issues]

the product number is lOQ51UA#ABA

The post which had the code also had a code to re enable the keyboard, but I can't for the life of the find that post for what ever reason. Thank you!

[praveen196]

@computer_issues 

Please refer to the below link.

https://support.hp.com/in-en/document/c00033108