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‎06-13-2019 01:49 PM

HP Recommended
Product: Hp Pavillion x360 Convertible 14-ba1xx
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have noticed that my touch screen is not working since the past week or so. I Checked my device manager and it said I2C HID device not starting (code 10). I tried trouble shooting it but it did now work. My device is up to date and I tried cleaning my screen but it did now work. The component test for the touch screen has passed twice, but the touch screen still does not work. Can anyone help?

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4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-14-2019 01:17 PM

HP Recommended

Ok, I fixed it by myself. I just disabled the device and uninstalled it and then installed it again and it worked!!!!!!!!!!!!!!!

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1 REPLY 1

‎06-14-2019 01:17 PM

HP Recommended

Ok, I fixed it by myself. I just disabled the device and uninstalled it and then installed it again and it worked!!!!!!!!!!!!!!!

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