I2C HID driver touchpad failure

[Maddy489]

Hi

MY touchpad isn't working. I tried uninstalling I2c HID driver and any suggested windows update as well. Please help

[Raj_05]

Hi @Maddy489,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing some frustration with your HP printer's touchpad. Let's troubleshoot this together. Here are some steps you can take.

• Restart your Printer: Sometimes, a simple restart can fix minor issues. Turn off your printer, wait for a few seconds, and then turn it back on.
• Check for Firmware Updates: Ensure that your printer's firmware is up to date. HP often releases firmware updates to fix bugs and improve performance.
• Check Connection: Make sure that your printer is properly connected to your computer. If it's a wireless printer, ensure that it's connected to the correct Wi-Fi network.
• Driver Reinstallation: Instead of just uninstalling the I2c HID driver, try reinstalling it. Sometimes, a fresh installation can resolve issues. You can download the latest driver from HP's official website.
• Reset Printer Settings: Many printers have an option to reset to factory settings. This can often resolve various issues, including touchpad problems. Refer to your printer's manual for instructions on how to reset it.

By following these steps, you should hopefully be able to resolve the issue with your HP printer's touchpad.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Maddy489]

Hello Alden,

it is not a printer issue. The touchpad on my HP laptop doesn’t work. 

[Raj_05]

Hi @Maddy489,

Thank you for your response, 

Please help us with your HP laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support