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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- IMEI Driver Update Not Installing

Create an account on the HP Community to personalize your profile and ask a question
09-02-2024 12:59 PM
That driver version might be as far as your IMEI firmware version supports.
See if this driver works from an equivalent HP business class notebook which comes with the Intel 8th gen core processors:
2351.5.48.0
https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151198.exe
If not, then the IMEI driver currently installed is the latest version for your notebook's IMEI hardware version.
09-02-2024 01:19 PM
The IMEI driver updated but didn't resolve my current display issue. The graphic display cable was replaced with a new one and now the monitor intermittently works. It alternates between working normally, to pink/green/rainbow vertical lines, to black. It had been temporarily working after running a CPU diagnostic stress test. Two external monitors work normally using USB-C and HDMI connections.