Identify Replacement Screen Part Number

[JST001]

Hello
Please could you help me identify a part number for a replacement screen for my 

HP 17 Laptop PC 17-cp3000 799U9AV

Many thanks

[Paul_Tikkanen]

Hi:

The product number you posted is for the entire model series of which there are many different individual product numbers/model numbers as you can see from the list of PCs at the link below.

HP PartSurfer

The easiest way to find the individual product number for your notebook would be to enter the serial number in the search window at the link below.

HP PartSurfer

Once you have the individual product number please post it so I can give you the part number for the display your specific model notebook uses.

[JST001]

Thank you for your reply.

I already tried that, but the results state a 14” screen suitable for a HP Elitebook 840 G3! 

[Paul_Tikkanen]

You're very welcome.

Sometimes the serial numbers get duplicated when a PC was made 10 years before yours was made and all of the numbers match.

You didn't get a drop down menu to select more than one notebook?

In any event, there is another way to find the product number for your notebook.

Click on the search icon on your Windows taskbar.

Type: System Information

The System information app should show up.

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

[JST001]

Thank you Paul,

The SKU is the same as the one on the box 9S9N9EA#ABU

I ran it again and got one result (see photo)

All the best. 

[Paul_Tikkanen · Accepted solution]

You're very welcome.

You have a 17-cp3002na laptop PC.

Below is the link to the parts list for your notebook's 9S9N9EA product number:

HP PartSurfer

The display panel part number and description is:

N39379-001

RAW PANEL 17.3 FHD AG UWVA 250 PCSD

Below is the link to the service manual for the previous model series where you can find the LCD panel removal and replacement procedure:

Maintenance and Service Guide