Image and audio for USB type C hub doesn't work

[alexbruno]

Hello everyone.

I'm trying to connect two external monitors through a usb type c hub, however it's not working. I can do data transfer through it, but the hdmi is not working.

According to the support page, this laptop model can connect image and audio with the USB C.

Should be necessary to do some update?

Thanks all.

[praveenbv]

@alexbruno, Welcome to the HP Support Community!

 The unit is a consumer segment. The said combination is not tested by the HP docking station. So, the functionality is not guaranteed.

HP products:

    https://www.displaylink.com/products/universal-docking-stations

or try following HP docks

Hope this helps! Keep me posted. 

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