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- Input signal out of range after shut down

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05-09-2020 03:25 PM
Hello,
I have a Pavilion laptop with a 2nd HP monitor (w2207h) hooked up. The resolution for the w2207h is 1680x1050. When I restart or power down and power back up, I receive an input signal out of range error, change settings to 1680x1050-60hz. I understand what that error is, but I can never find how to keep a fix. I change the settings every time, but this time the settings will not change, and the monitor goes to sleep. This monitor is about ten years old (?). Should i buy a newer one? If not, can anyone explain a fix that will stay?
Thank you,
Danny Mc
05-18-2020 02:52 PM
@DannyMc2 Welcome to HP Community!
I understand that you are facing issues with Input signal out of range after shut down.
Do the following things to prepare for troubleshooting:
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Turn off the computer.
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Disconnect all connected devices from the computer except the mouse, and keyboard. This includes removing web cameras, USB devices, thumb drives, camera-type memory cards, and other displays.
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If the display has a detachable cable, obtain a second display cable for testing purposes.
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Disconnect the display power cable, wait about 30 seconds, reconnect the cable and then turn on the display. This resets the electronics on the display. Make sure the display has power and the power light comes on when the power button is pressed. If the light on the display remains off, the display is not receiving power from either the wall outlet or the power adapter.
At first setup, or under certain signal conditions, the display might not be able to switch to a new display resolution. Do not shut down or restart the computer. Instead, perform the following steps:
You should see the image from the computer on the screen. If not, continue with the troubleshooting.
On-screen message shows on the display
Use the following steps to see if a built-in on-screen message is displayed.
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Connect the video cable and turn on the computer.
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Turn on the display and wait about ten seconds while the computer starts.
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While the computer is starting, disconnect the video cable. What happens?
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If a message is displayed, the display panel is working and the problem is related to the video signal. For further troubleshooting steps, see HP support document, Flat Panel Monitor Displays Message about No Signal, Signal out of Range, Sleep, or Power Save.
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If the display remains blank, turn off the computer and continue troubleshooting.
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Some displays do not have on-screen messages but instead use the lights to indicate no signal. When you disconnect the cable, instead of an on-screen message, the light turns amber, indicating that the display lost signal and is working properly, but is out of range, or not receiving the signal.
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Keep us posted,
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