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HP Recommended
HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q879AV)
Microsoft Windows 11

On the Intel download page there has been this update available for months now but it says that it's best to wait for a HP update if possible. Should I wait or install the intel driver?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

If your notebook only has the onboard Intel graphics, it is probably OK to use the driver from Intel.

 

If it is one of those notebooks that has the Intel/Nvidia or Intel/AMD switchable graphics, you cannot use the driver from Intel, or it will cause the non-Intel GPU not to work when it should.

 

I wrote a knowledge base article about how to manually update the Intel graphics driver to the latest version from Intel.

 

Updating the Latest HD Graphics Driver from Intel...Skylake,... - HP Support Community - 7185608

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

If your notebook only has the onboard Intel graphics, it is probably OK to use the driver from Intel.

 

If it is one of those notebooks that has the Intel/Nvidia or Intel/AMD switchable graphics, you cannot use the driver from Intel, or it will cause the non-Intel GPU not to work when it should.

 

I wrote a knowledge base article about how to manually update the Intel graphics driver to the latest version from Intel.

 

Updating the Latest HD Graphics Driver from Intel...Skylake,... - HP Support Community - 7185608

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