Install error - 0x80070103

[Francis118]

Hi, Im getting the following install error Install error - 0x80070103. I looked at a video to correct but I still getting the same error

[Max3Aj]

@Francis118, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're still facing issues with the install error 0x80070103. This error typically occurs when Windows Update tries to install a driver that is already installed or incompatible. 
Here are some steps you can try to resolve it:
 

Download Drivers Manually: Visit the HP website and download the latest drivers for your device manually instead of using Windows Update.

Use the Show or Hide Updates Troubleshooter:

• Download the "Show or Hide Updates" troubleshooter from the Microsoft website.
• Run the troubleshooter and hide the problematic HP driver update.
• Restart your computer and check for updates again.

Restart and Check for Updates: After hiding the update, restart your computer and check for other updates to ensure the issue is resolved

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support