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Message 1 of 2
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Integrated Camera not working (error code: 0x00F4244)

HP Recommended
HP ENVY LAPTOP 13-aq0xxx
Microsoft Windows 10 (64-bit)

I tried to use my camera with Skype yesterday and got a device not found message. It had previously worked fine leading up to this incident.

I've checked the privacy settings and these are all has they should be.

I've also found my device in the device manager list (although it's listed in hidden devices).

When I select the device on this list, under the general tab it says...

'Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.'

 

Can anyone please help?

 

1 REPLY 1
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HP Support Agent
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Message 2 of 2
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@jasefromspace Welcome to HP Community!

 

I reviewed your post and I understand that the webcam is not working and you are getting an error message.

 

I’d love to help!

 

Follow the steps in the below link to fix this issue.

 

http://hp.care/2fw1oby

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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