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- HP Community
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- Intel Graphics Driver - Poor HP Support

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03-18-2019 01:20 PM
The HP driver is two major versions behind the Intel driver for the UHD 620 graphics card. How does HP support (or in this case not support) their flagship products with software updates? Did HP give any thought as to the common interoperatbility with actually up-to-date device software, such that customers of other manufacturers enjoy being able to actually update their software when component manufacturers release major versions?
03-18-2019 01:44 PM
Hi:
I agree with you, but I suggest you bring this matter to the attention of the HP executive team at the link below.
https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html
Your comments will fall upon 'deaf ears' here.