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‎03-30-2017 03:42 AM

HP Recommended
Product: P3S42EA#ABH
Operating System: Microsoft Windows 10 (64-bit)

 

Intel HD Graphics Control panel opens but does not display options

 

Screenshot :

 

Screen1.jpg

 

Graphics Specs.jpg

 

I have updated both Intel and AMD Radeon drivers, disabled AMD etc but options are not correctly displayed or accessible.

 

Please advise

 

 

1 person had the same question
2 REPLIES 2

‎03-30-2017 09:52 AM

HP Recommended

Hi,

How did you update the graphics ? From the HP site, from intel, from AMD?

Download the AMD/Intel Switchable High-Definition (HD) Graphics Driver from HP site:

http://support.hp.com/us-en/drivers/selfservice/HP-15-ac000-Notebook-PC-series/7771404/model/8903254

 

Try going to device manager (right click on start and click on device manager) Now go to diplay adapters and you will see intel and amd adapters. Right-click on each one and uninstall. Windows will reinstall the drivers at next boot. Anyway we want to install them ourselves so remove any internet connection and reboot the computer. Now install the drivers downloaded above and reboot the PC. Start up wifi again and by right-clicking on each adapter update the software.

 

Let mek know,

David

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‎04-05-2017 01:28 AM

HP Recommended

Solution found through : https://communities.intel.com/thread/98556

Seems to be a bug in the Intel software.

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