Intel High-Definition (HD) Graphics Driver update sp85248.exe for Spectre x360 13-4040nd

[sanniep]

I tried to install the latest video driver update sp85248.exe but it fails to install on my Spectre 360 13-4040nd.

I get an error message that my system does not meet the minimum system requirements. 

How is that possible? And how to solve it?

Regards,

Sander

[EddyK]

Hello sanniep,

Here is an Intel article about this issue: https://www.intel.com/content/www/us/en/support/articles/000005566/graphics-drivers.html

Try these updates:

Intel Chipset Installation Utility and Driver

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72025.exe

Intel Management Engine Interface (MEI) Driver

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72022.exe

HP Notebook System BIOS Update (Intel Processors)

http://ftp.hp.com/pub/softpaq/sp86501-87000/sp86795.exe

Let me know how it goes.

Best regards,

Eddy

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[sanniep]

Thanks for your reply!

The driver I tried to install, is hp specific: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-13-4000-x360-convertible-pc/75...

 I cannot install generic Intel drivers either because a company specific driver is already installed.

[EddyK · Accepted solution]

Hello sanniep,

These drivers were derived from your computer's HP Software and Drivers page. They might help with the minimum system requirements issue.

Since they aren't really generic Intel drivers, you can try them out.

Otherwise, you can also opt for trying to update the graphics through Device Manager.

Best regards,
Eddy

[sanniep]

Installing the three drivers had no effect. At least two of them were already installed. 

Updating the device drive through Device Manager was successful. This installed driver 20.19.15.4963.

Thanks for your support!