Intel(R) HD Graphics 620 error with ADOBE siute

[Jesusch]

I can't find new updates for my Intel(R) HD Graphics 620 driver, the intel oficial drivers are currently update they provide a new version https://downloadcenter.intel.com/product/80939/Graphics BUT they are not compatible with my pc because HP doesn't allowed me to install it.

So if I try to downloads directly from "HP drivers" the version available is totally out of date since Jan 26, 2018

https://support.hp.com/us-en/drivers/selfservice/hp-envy-m7-u100-notebook-pc/10862139/model/13443433...

So now my PC doesn't work properly with Adobe suite because the communication with HP driver is totally out  of date.

Error Report:

//

"Video Intel(R) HD Graphics 620 v.23.20.16.4973
----------------------------------------------------------------------------
1. The current version of your Intel display driver may cause performance and stability issues. It is strongly recommended that you update to driver version 100.8476 or later. Drivers are provided by Intel or your computer's manufacturer.
URL: https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html"

i have been trying to contact HP but this is pretty imposible, No way to chat or call o sent a email explaining this issue i hope someone here can help me with 

[Paul_Tikkanen]

Hi:

If your notebook only has the Intel graphics, see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version.

Updating the Latest HD Graphics Driver from Intel...Skylake,... - HP Support Community - 7185608

If your notebook has the Nvidia or AMD + Intel switchable graphics, unfortunately you won't be able to update the Intel graphics driver or it will cause the Nvidia/AMD graphics not to function correctly.

[Jesusch]

Thank you Paul.

Unfortunately mine use both, Intel and Nvidia GF, the driver of Nvidia is working properly.

I guess i can't do anything else  💔 

I won't buy HP never else in my life 

[Paul_Tikkanen]

You're very welcome.