Intel update not workin

[Malcolm91]

I'd be very grateful for help. The support assistant says there is an update to the Intel graphics driver. When I go through the installation process is doesn't work. I've also tried going directly through the Intel site and manually trying the installation with no luck.

I am currently getting error messages from Adobe that my Intel driver needs to be updated.

[Riddle_Decipher]

@Malcolm91 I suggest you create a new use account and check if that works, if that doesn't help, you may want to follow the below steps to uninstall the program, and then install a fresh copy using this link: click here for details.

1. In Windows, search for an open Uninstall a program.

2. On the Programs and Features window, select HP Support Assistant, then click Uninstall.

   Figure : Uninstall HP Support Assistant

   

3. Click Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant.

   Figure : Uninstall confirmation

   

4. Restart your computer to complete the process.

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