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‎02-04-2022 02:28 AM

HP Recommended
Product: HP Laptop - 14s-fr0012au
Operating System: Microsoft Windows 10 (64-bit)

Hi, problem started with updating the windows and then it was booting but after boot backlited display was shown. then i connected external display and it was showing the board is working, windows starting etc. Then I updated the BIOS from hp support website and from then only external is detecting not the internal display even at BIOS stage. Even the key map of BIOS update is not working, says its corrupted and so I again installed the BIOS via recovery flash drive of BIOS. Please fix this, All is internal display is not detected by board while it was doing upto BIOS stage before the BIOS update or connecting the External display.

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