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Locked

‎12-07-2024 10:39 PM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Hello,

I am experiencing issues with installing the driver version 32.0.101.6127 Rev.W from this page:
https://support.hp.com/kz-ru/drivers/hp-elitebook-840-g8-notebook-pc/38216725
for the Iris XE graphics card.

After installation, within a couple of hours, a blue screen appears, and the graphics driver stops working. Stripes start to appear on the screen, similar to those seen with a broken graphics card.

I temporarily resolved the issue by installing the driver from Intel's website:
Version 32.0.101.6319.
It is currently working correctly.

I am writing to inform you of this issue so that you can assist others in similar situations or re-upload a different driver version.

Best regards, Eugene

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