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m0im0i
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Is HP 15s-du2xx is capable of USB C Display Port Alternate

HP Recommended
HP Laptop 15s-du2xx
Microsoft Windows 10 (64-bit)

Hello,

 

My company provided me HP Laptop 15s-du2xx, i wanted to have multiple display. So i bought this generic 11 in 1 USB C Hub in the market. The seller inform me that their product is working properly with other brands and it's their first time to encounter my issue that it can't work. So I just want to know if HP Laptop 15s-du2xx is capable of USB C Display Port Alternate or not?

If Yes can you provide troubleshooting guide how to make it work.

If No is there any way I can have multiple display since HP Laptop 15s-du2xx has only 1 HDMI port.

 

thanks!

3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 4
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@m0im0i

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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m0im0i
Author
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Message 3 of 4
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Hi Echo_Lake,


Thanks for the response, see below for the product number.

Product number : 160T0PA#AB0

m0im0i_1-1612694934797.png

 

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Echo_Lake
HP Support Agent
HP Support Agent
26,648 26,582 1,251 1,291
Message 4 of 4
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@m0im0i

Thank you for posting back.

 

After reading your post, I did go through the Product specifications of your product and found that you have (2) USB 3.1 Gen 1 Type-A ports (right side) (1) USB 3.1 Gen 1 Type-C port (left side); supports data transfer only.  

Click here: https://support.hp.com/in-en/document/c04641829 to know more about Using Two or More Monitors with One Computer (Windows 10, 😎

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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