Is an Active Pen Included?

[FatCricketeSlim]

I've literally just bought a x360 14-cd1000na Convertible Laptop Graphics Edition and want to know whether an Active Pen will come with it?  In Google blurb under the link said including Active Pen but I can see it mentioned in the specification though it didn't come up as an accessory choice either? Cheers.

[A4Apollo]

Hey there! @FatCricketeSlim, Welcome to HP forums.

I understand you would like to know if an Active pen is included with the laptop.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

I have checked the specifications of your laptop and there is no Active pen or stylus included with the laptop.

Also, I have checked the stylus compatibility guide and none of the HP stylus supports your laptop.

Refer the stylus compatibility guide to know more information. Click Here

Hope this answers your query!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[FatCricketeSlim]

Hi there,

Thank you for your reply though I'm finding it very confusing.  I bought my HP Pavilion x360 14-cd1000na Convertible Laptop Graphics Edition from the following advertisement on your site  https://store.hp.com/UKStore/Merch/Product.aspx?id=5ET23EA&opt=ABU&sel=NTB and the 4th bullet point down on the right hand side is as follows 

• NVIDIA® GeForce® MX130 (2 GB GDDR5); B&O Play Audio; HP Fast Charge; USB-C; Active Pen compatible; Fingerprint reader

So the laptop I've bought is  Active Pen compatible which is why I asked whether one is included. Does my question make more sense now?

Cheers,

Ian

[A4Apollo]

@FatCricketeSlim, thanks for your prompt response and time.

I appreciate your efforts for writing back to us.

Thanks for sharing the link. I have checked my records again and it looks like the laptop is compatible with a stylus but with a universal stylus.

HP Active pen will not work on your laptop.

Pen-enabled

• Write, draw, and edit on a device with full support for Windows 10 Inking features. Thanks to Microsoft’s Universal Pen standards, any Universal Pen accessory will let you rewrite your PC experience.

Also, please find the list of things shipped with the laptop.

Warranty
1 year limited parts, labour, and carry-in service
HP Apps included
HP 3D DriveGuard
HP Audio Switch
HP CoolSense
HP JumpStart
Software included
McAfee LiveSafe™ 2 
Netflix

Refer the laptop specification page to know more information. Click Here

You can purchase a universal stylus from online websites like Amazon using this link. Click Here

Hope this answers your query!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[FatCricketeSlim]

Hi there,

If I've understood correctly our HP Pavilion x360 14-cd1000na has Windows Ink with MPP so  I need to find pens that are compatible with that.  Is that right?

Thank you,

Ian

[Barachiel]

@FatCricketeSlim

Thanks for the response.

It looks like you were interacting with @A4Apollo, but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

Yes, you are right, you'll have to find pen's that are compatible with that. 🙂

Regards,

[FatCricketeSlim]

Hi,

I just found this post which contradicts the initial answer to my post.  I was told HP pens wouldn't work with my laptop.  Who's right?

Cheers,

Ian

[FatCricketeSlim]

Here's the link https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Which-Pen-for-my-convertible-laptop-H...

[A4Apollo]

@FatCricketeSlim, thanks for your quick response and time.

I appreciate your efforts for writing back to us.

As I had mentioned previously according to the specifications the laptop support only a universal stylus. It does not support HP active pen or any other stylus from HP.

I think the person who has answered in the previous link has shared incorrect information.

Please refer the specifications page from my previous post to know more information.

Pen-enabled

• Write, draw, and edit on a device with full support for Windows 10 Inking features. Thanks to Microsoft’s Universal Pen standards, any Universal Pen accessory will let you rewrite your PC experience.

Hope this answers your query!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!