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‎07-06-2019 03:16 PM - edited ‎07-07-2019 08:28 AM

HP Recommended
Product: 17-cb0005na
Operating System: Microsoft Windows 10 (64-bit)

Hi Community!

 

I was hoping to get some clarity regarding the model in the title of this thread.

 

The datasheet shows a 144Hz monitor but does not explicitly state if it is G-SYNC certified. A similar model (OMEN by HP 17-cb0006na) explicitly indicates that its 144Hz monitor is G-SYNC certified. I was wondering if the datasheet and weblink to the former inadvertently missed out this information, or if the 17-cb0005na is indeed not G-SYNC certified/compatible.

 

Many thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-17-2019 08:04 AM - edited ‎08-17-2019 08:05 AM

HP Recommended

When I received this model, it did not have G-SYNC. We did some troubleshooting and concluded that while the graphics card does support G-SYNC, the screen does not. If you need G-SYNC on your screen, do not buy this laptop, unless you connect an external monitor to it. Hope this helped anyone else wondering about this.

View solution in original post

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2 REPLIES 2

‎07-08-2019 03:21 PM

HP Recommended

I have contacted HP Technical Support and they confirmed that the screen on this model is indeed G-SYNC compatible.

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‎08-17-2019 08:04 AM - edited ‎08-17-2019 08:05 AM

HP Recommended

When I received this model, it did not have G-SYNC. We did some troubleshooting and concluded that while the graphics card does support G-SYNC, the screen does not. If you need G-SYNC on your screen, do not buy this laptop, unless you connect an external monitor to it. Hope this helped anyone else wondering about this.

Was this reply helpful? Yes No
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