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- Issue (camera & wifi)

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08-12-2024
12:02 PM
- last edited on
08-13-2024
12:28 PM
by
JessikaV
i am using "HP ENVY x2 11-g001ex" of serial number"[Personal Information Removed]".
Problem: Camera & wifi connection not working, and also screen brightess not be increase or decrease.
give me solution plzz.
08-12-2024 12:14 PM
I was unable to find that system listed at any HP website. These third party site may have unwanted software that downloads when you try to get the driver. Use these sites at your own risk and make sure you have anti-virus protection,.
WARNING: THE ARCHIVE SITES BELOW ARE NOT HP AND PROBABLY HAVE UNWANTED SOFTWARE THAT WILL DOWNLOAD IF YOU ARE NOT CAREFUL
The following two sites have software for older systems that might not be available at HP. The driverscollection site is recommended more than the .eu one. Do not download any "driver downloader" or "updater". Please examine the buttons to ensure they download the actual driver and not a driver helper. Do not click on any advertisements or any page that has the word "AD"
https://us.driverscollection.com
https://drivers.eu/Printers/HP
https://drivers.eu/PC/HP
You might be able to find an original USB or CD with windows 8 software at the below site
Click here and enter the name of your HP computer.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
08-12-2024 01:08 PM
I recommend you install the W8.1 32-bit driver pack for your notebook from the support page:
HP ENVY x2 11-g001ex Software and Driver Details
For the Wi-Fi, you need these drivers:
Wi-Fi:
Provides support for Microsoft Windows 8.1 operating system.
HP ENVY x2 11-g001ex Software and Driver Details
Bluetooth:
Provides support for Microsoft Windows 8.1.
HP ENVY x2 11-g001ex Software and Driver Details
Also install this software for the Fn keys:
08-13-2024 04:56 AM
@Paul_Tikkanen Thanks for finding the links for that software. I was only able to duplicate what you did by using Google as the HP "system" lookup was unable to find it.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
08-13-2024 06:04 AM
You're very welcome.
If you go through HP's support site to find drivers for retired products, you will end up empty handed.
If you do a general Bing or Google search, you will find the support page.
Why, that I do not know, but I won't argue with success because by using that method, I can now find driver pages for PC's retired eons ago.