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‎01-02-2026 03:12 PM

HP Recommended

hp pavilion laptop 15 eh1xxx

 

Having recent issues with trackpad/touchpad - whereas the mouse cursor has a mind of its own, flicking up and down vertically - and basically works when it wants

Drivers and BIOS tests all done

 

i've spent hours on this and tried everything and have come to the conclusion i need a new part

 

I just want to know where i can search for the correct part for my exact laptop model to purchase

I'd be able to replace it myself

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1 REPLY 1

‎01-05-2026 06:56 AM

HP Recommended

Hi @Cutsy123 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

We sincerely thank you for your troubleshooting efforts.

 

In this regards, I would request you to contact HP service center for further assistance.
 

Click on the link below and fill in the required details to find the closest service center and their availability.

 

Service Center Locator: https://support.hp.com/us-en/service-center

 

Please call before visiting a service center.

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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